Returns & Exchanges
We want you to love your KaseMe gear, which is why we offer a 30-day return policy for all unused products in their original packaging. If your new case isn't a perfect match, our streamlined process makes exchanges and refunds quick and effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Pack and Ship
Securely place the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing